Opening an Incognito or Private Browsing Session

Web browsers often store login information and website data to speed up the loading of web pages and make web browsing more seamless. At times an error might occur with this stored data leading to issues with accessing certain webpages or services. Private or Incognito browsing sessions won’t use this stored information, essentially working from a clean slate. This makes it a useful tool for troubleshooting problems with accessing webpages, network resources, or web portals. Whether or not you use an Incognito or Private Browsing window will depend on the web browser you are using. Google Chrome uses the name “Incognito Window” while Safari uses “Private Browsing Session”. There are multiple ways to start one of these sessions each method is listed under the corresponding web browser.

Starting an Incognito Session (Chrome)

Right click (ctrl + click on mac) on the Google Chrome Icon from your Desktop or Taskbar and choose "New Incognito Window"
With Google Chrome already open press the corresponding key combo PC: ctrl+shift+N Mac: cmd+shift+N. This will open a separate incognito session.
Right click (ctrl + click on mac) on a url or web link and choose the option “Open link in incognito window”. The link will be opened in separate incognito browsing session

Opening a Private Browsing Widow (Safari)

Right click (ctrl + click on mac) on the Google Chrome Icon from your Desktop or Taskbar and choose "New Private Window"
With Google Chrome already open press the corresponding key combo PC: ctrl+shift+N Mac: cmd+shift+N. This will open a separate Private session.
Right click (ctrl + click on mac) on a url or web link and choose the option “Open link in incognito window”. The link will be opened in separate Private browsing session